How To Fix CRM_ARCHIVE202 - Pool contract &1 has active service contracts; archiving not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ARCHIVE - One Order Archiving

• Message number: 202

• Message text: Pool contract &1 has active service contracts; archiving not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ARCHIVE202 - Pool contract &1 has active service contracts; archiving not possible ?

  The SAP error message CRM_ARCHIVE202 indicates that you are trying to archive a pool contract that has active service contracts associated with it. This means that the archiving process cannot proceed because the system requires that all related active service contracts be addressed before the pool contract can be archived.
  Cause:
  The primary cause of this error is that the pool contract you are attempting to archive has one or more active service contracts linked to it. SAP does not allow the archiving of a pool contract if there are active service contracts, as this could lead to data integrity issues.
  Solution:
  To resolve this error, you need to follow these steps:
  
  
  Identify Active Service Contracts:
  
  Use transaction codes like CRM_ORDER or CRM_CONTRACT to find the active service contracts associated with the pool contract.
  You can also use reports or queries to list all service contracts linked to the pool contract.
  
  
  
  Review and Manage Active Service Contracts:
  
  Determine if the active service contracts can be completed, canceled, or archived.
  If they are no longer needed, you may choose to cancel or complete them, depending on your business process.
  
  
  
  Archive or Delete Service Contracts:
  
  If the service contracts are no longer required, you can proceed to archive or delete them.
  Ensure that you follow the proper archiving procedures as per your organization's data management policies.
  
  
  
  Retry Archiving the Pool Contract:
  
  Once all active service contracts are addressed, you can attempt to archive the pool contract again.
  
  
  
  Related Information:
  
  Archiving Process: Familiarize yourself with the archiving process in SAP, including the necessary configurations and prerequisites.
  Transaction Codes: Common transaction codes related to contracts include:
  
  CRM_ORDER - For managing orders and contracts.
  SARA - For archiving object management.
  
  
  Documentation: Refer to SAP Help documentation for detailed steps on archiving contracts and managing service contracts.
  Consult with SAP Basis or Functional Team: If you are unsure about the implications of deleting or archiving contracts, consult with your SAP Basis or functional team for guidance.
  
  By following these steps, you should be able to resolve the CRM_ARCHIVE202 error and successfully archive the pool contract.