How To Fix CRM_ARCHIVE072 - No. of objects that cannot be archived from bus. trans. category &1: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ARCHIVE - One Order Archiving

• Message number: 072

• Message text: No. of objects that cannot be archived from bus. trans. category &1: &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ARCHIVE072 - No. of objects that cannot be archived from bus. trans. category &1: &2 ?

  The SAP error message CRM_ARCHIVE072 indicates that there are objects related to a business transaction category that cannot be archived. This typically occurs in the context of archiving data in SAP CRM (Customer Relationship Management) systems, where certain business transactions or objects do not meet the criteria for archiving.
  Cause:
  The error message can be triggered by several factors, including:
  
  
  Dependencies: The objects you are trying to archive may have dependencies or relationships with other objects that prevent them from being archived. For example, if there are open transactions or linked documents, the system will not allow archiving.
  
  
  Status of Objects: The objects may be in a status that does not allow archiving. For instance, if the objects are still active or in use, they cannot be archived.
  
  
  Configuration Issues: There may be configuration settings in the archiving object that are not correctly set, leading to the inability to archive certain objects.
  
  
  Data Integrity: There may be data integrity issues or inconsistencies that prevent the archiving process from completing successfully.
  
  
  Solution:
  To resolve the CRM_ARCHIVE072 error, you can take the following steps:
  
  
  Check Dependencies: Review the objects that are being archived and check for any dependencies. Ensure that there are no open transactions or linked documents that would prevent archiving.
  
  
  Review Object Status: Verify the status of the objects. If they are still active or in use, you may need to close or complete those transactions before attempting to archive.
  
  
  Configuration Review: Check the configuration settings for the archiving object in the SAP system. Ensure that all settings are correctly defined and that there are no restrictions preventing archiving.
  
  
  Data Consistency Check: Perform a data consistency check to identify any issues with the data that may be causing the archiving process to fail.
  
  
  Use Archiving Logs: Review the archiving logs for more detailed information about which specific objects are causing the issue. This can provide insights into what needs to be addressed.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to archiving in CRM for any specific guidelines or troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Archiving Objects: Familiarize yourself with the specific archiving objects related to CRM and their configurations.
  Transaction Codes: Use transaction codes like SARA (Archive Administration) to manage archiving processes and monitor logs.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on archiving in CRM.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.