How To Fix CRM_ARCHIVE037 - Item &1 of &2 is not billed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ARCHIVE - One Order Archiving

• Message number: 037

• Message text: Item &1 of &2 is not billed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ARCHIVE037 - Item &1 of &2 is not billed ?

  The SAP error message CRM_ARCHIVE037 indicates that a specific item in a sales document (like a sales order or a service order) has not been billed. This error typically arises during the archiving process when the system checks for billing status before archiving documents.
  Cause:
  
  
  Unbilled Items: The primary cause of this error is that there are items in the sales document that have not been billed. This could be due to various reasons, such as:
  
  The billing document has not been created for the item.
  The billing document was created but not completed or posted.
  There are issues with the billing process that prevented the item from being billed.
  
  
  
  Incomplete Billing Process: If the billing process was interrupted or not executed properly, it could lead to items remaining unbilled.
  
  
  Document Status: The status of the sales document may not allow for billing, or there may be dependencies that need to be resolved first.
  
  
  Solution:
  
  
  Check Billing Status: Review the sales document in question to identify which items are unbilled. You can do this by:
  
  Navigating to the sales order or service order in the CRM system.
  Checking the billing status of each item.
  
  
  
  Create Billing Document: If the items are indeed unbilled, create the necessary billing documents for those items. This can be done through the billing transaction in SAP.
  
  
  Resolve Issues: If there are issues preventing billing (e.g., missing data, incomplete processes), resolve those issues first. This may involve:
  
  Completing any necessary configurations.
  Ensuring that all required data is present and correct.
  
  
  
  Re-attempt Archiving: Once all items are billed, you can re-attempt the archiving process. The error should no longer occur if all items are properly billed.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  VF01 for creating billing documents.
  VF02 for changing billing documents.
  VF03 for displaying billing documents.
  
  
  
  SAP Notes: Check for any SAP Notes related to archiving and billing processes that may provide additional insights or solutions.
  
  
  Documentation: Review SAP documentation on billing processes and archiving to understand the requirements and best practices.
  
  
  Consult with SAP Support: If the issue persists or if you encounter complex scenarios, consider reaching out to SAP support for assistance.
  
  
  By following these steps, you should be able to resolve the CRM_ARCHIVE037 error and successfully archive your documents.