How To Fix CRM_APPROVAL604 - Maintain any approval steps before changing status to "Awaiting Approval"


CRM_APPROVAL604 - Overview

  • Message type: E = Error

  • Message class: CRM_APPROVAL -

  • Message number: 604

  • Message text: Maintain any approval steps before changing status to "Awaiting Approval"

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_APPROVAL604 - Maintain any approval steps before changing status to "Awaiting Approval" ?
    The SAP error message CRM_APPROVAL604 indicates that there are no approval steps defined for the document or transaction you are trying to process, and you are attempting to change its status to "Awaiting Approval." This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with approval processes.
    
    Cause: The error arises because the system requires at least one approval step to be defined before a document can be set to "Awaiting Approval." If no approval steps are configured, the system cannot proceed with the status change, as it does not know how to handle the approval process.
    Solution: To resolve this error, you need to define the necessary approval steps for the document or transaction. Here are the steps you can take: Access the Approval Process Configuration: Navigate to the relevant configuration area in SAP CRM where approval processes are defined. This is usually found under the customizing settings (transaction code

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