How To Fix CRM_APPROVAL603 - Maintain approval procedure before changing status to "Awaiting Approval"

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_APPROVAL -

• Message number: 603

• Message text: Maintain approval procedure before changing status to "Awaiting Approval"

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_APPROVAL603 - Maintain approval procedure before changing status to "Awaiting Approval" ?

  The SAP error message CRM_APPROVAL603 indicates that there is an issue with the approval procedure in the SAP Customer Relationship Management (CRM) system. Specifically, it occurs when a user attempts to change the status of a document (such as a sales order, service request, etc.) to "Awaiting Approval" without having a valid approval procedure defined for that document type.
  Cause:
  The error is triggered because:
  
  The approval procedure for the specific document type has not been maintained or configured in the system.
  The document type does not have an associated approval process, which is required for the status change to "Awaiting Approval."
  There may be missing configuration settings in the approval management settings.
  
  Solution:
  To resolve this error, you need to ensure that an approval procedure is defined for the document type you are working with. Here are the steps to do this:
  
  
  Access the Approval Procedure Configuration:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: CRM -> Master Data -> Approval Management -> Define Approval Procedures.
  
  
  
  Define or Maintain Approval Procedures:
  
  Check if an approval procedure exists for the relevant document type.
  If it does not exist, create a new approval procedure by specifying the necessary parameters (e.g., document type, approval levels, etc.).
  If it exists, ensure that it is correctly configured and active.
  
  
  
  Assign Approval Procedure to Document Type:
  
  Ensure that the approval procedure is assigned to the specific document type you are trying to change the status for.
  This can usually be done in the same configuration area where you defined the approval procedures.
  
  
  
  Test the Configuration:
  
  After maintaining the approval procedure, try to change the status of the document to "Awaiting Approval" again to see if the error persists.
  
  
  
  Check User Authorizations:
  
  Ensure that the user attempting to change the status has the necessary authorizations to do so.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on approval management in CRM.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and SPRO for accessing the configuration settings.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By following these steps, you should be able to resolve the CRM_APPROVAL603 error and successfully change the status of your document to "Awaiting Approval."