How To Fix CRM_APPROVAL402 - Link approval determination procedure to transaction type in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_APPROVAL -

• Message number: 402

• Message text: Link approval determination procedure to transaction type in Customizing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_APPROVAL402 - Link approval determination procedure to transaction type in Customizing ?

  The SAP error message CRM_APPROVAL402 indicates that there is an issue with the approval determination procedure not being linked to the transaction type in the Customizing settings of the SAP CRM system. This error typically arises when you are trying to process a transaction that requires an approval workflow, but the system cannot find the necessary configuration to determine how approvals should be handled for that specific transaction type.
  Cause:
  The primary cause of this error is that the approval determination procedure has not been assigned to the relevant transaction type in the Customizing settings. This can happen if:
  
  The transaction type is newly created and has not been configured properly.
  The approval procedure was modified or deleted without updating the transaction type.
  There is a mismatch between the transaction type and the approval procedure.
  
  Solution:
  To resolve the CRM_APPROVAL402 error, you need to link the appropriate approval determination procedure to the transaction type in the Customizing settings. Here are the steps to do this:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen and enter the transaction code SPRO to access the Customizing menu.
  
  
  
  Navigate to the Approval Procedure:
  
  Follow the path: Customer Relationship Management -> Sales Order -> Approval -> Define Approval Determination Procedure.
  
  
  
  Link Approval Procedure to Transaction Type:
  
  Find the section where you can assign the approval determination procedure to the relevant transaction type.
  Ensure that the correct approval procedure is linked to the transaction type you are working with.
  
  
  
  Save Changes:
  
  After making the necessary changes, save your configuration.
  
  
  
  Test the Transaction:
  
  Go back to the transaction that was causing the error and test it again to ensure that the issue has been resolved.
  
  
  
  Related Information:
  
  Transaction Types: In SAP CRM, transaction types define the characteristics of a business transaction (e.g., sales order, service request). Each transaction type can have its own approval process.
  Approval Procedures: These are defined rules that determine how approvals are handled within the system. They can include conditions based on various criteria such as amount, customer, or other attributes.
  Customizing Transactions: Familiarize yourself with the relevant customizing transactions in SAP, such as CRMD_ORDER for managing order-related settings.
  
  If you continue to experience issues after following these steps, it may be helpful to consult with your SAP Basis or functional team for further assistance, as they may need to check for additional configuration or system settings that could be affecting the approval process.