How To Fix CRM_APPROVAL401 - Define approval determination procedure in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_APPROVAL -

• Message number: 401

• Message text: Define approval determination procedure in Customizing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_APPROVAL401 - Define approval determination procedure in Customizing ?

  The SAP error message CRM_APPROVAL401 indicates that the system is unable to determine the approval procedure for a specific transaction or document in the SAP Customer Relationship Management (CRM) module. This typically occurs when the approval determination procedure has not been defined or configured correctly in the system.
  Cause:
  
  Missing Configuration: The approval determination procedure has not been defined in the system.
  Incorrect Settings: The existing configuration may not be set up correctly, leading to the inability to determine the appropriate approval procedure.
  Authorization Issues: The user may not have the necessary authorizations to access the approval procedures.
  Custom Development: If there are custom developments or enhancements, they may not be correctly integrated with the approval process.
  
  Solution:
  To resolve the CRM_APPROVAL401 error, follow these steps:
  
  
  Define Approval Determination Procedure:
  
  Go to the SAP Customizing Implementation Guide (IMG).
  Navigate to Customer Relationship Management > Sales Order Management > Approval Management > Define Approval Determination Procedure.
  Here, you can create or modify the approval determination procedures as needed.
  
  
  
  Check Existing Procedures:
  
  Ensure that there are existing approval procedures defined that match the criteria for the transaction you are working with.
  Verify that the conditions for the approval procedure are correctly set up.
  
  
  
  Assign Approval Procedures:
  
  Make sure that the approval procedures are assigned to the relevant transaction types or document types that require approval.
  
  
  
  Test the Configuration:
  
  After making changes, test the configuration by creating a transaction that should trigger the approval process to ensure that the error no longer occurs.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and execute the approval procedures.
  
  
  
  Review Custom Code:
  
  If there are any custom developments related to the approval process, review the code to ensure it is functioning correctly and is compatible with the standard approval procedures.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO to access the IMG directly.
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring approval management in CRM.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance related to the approval determination procedure.
  
  By following these steps, you should be able to resolve the CRM_APPROVAL401 error and ensure that the approval determination procedures are correctly configured in your SAP CRM system.