How To Fix CRM_APPROVAL404 - Assign approval status profile to the approval procedure in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_APPROVAL -

• Message number: 404

• Message text: Assign approval status profile to the approval procedure in Customizing

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_APPROVAL404 - Assign approval status profile to the approval procedure in Customizing ?

  The SAP error message CRM_APPROVAL404 indicates that there is a missing configuration related to the approval status profile in the approval procedure. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to process an approval procedure that has not been properly set up.
  Cause:
  The error arises because the approval procedure you are trying to use does not have an associated approval status profile. This profile is necessary for the system to understand how to handle the approval process, including the statuses that can be assigned during the approval workflow.
  Solution:
  To resolve this error, you need to assign an approval status profile to the relevant approval procedure in the SAP Customizing settings. Here are the steps to do this:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen.
  Enter transaction code SPRO to access the SAP Reference IMG.
  
  
  
  Navigate to Approval Procedures:
  
  Follow the path: Customer Relationship Management -> Sales Order Management -> Approval Management -> Define Approval Procedures.
  
  
  
  Select the Approval Procedure:
  
  Find the approval procedure that is causing the error. You may need to look through the list of existing procedures.
  
  
  
  Assign Approval Status Profile:
  
  Once you have selected the appropriate approval procedure, look for an option to assign an approval status profile.
  If there is no profile assigned, you will need to create or select an existing approval status profile that fits your business requirements.
  
  
  
  Save Changes:
  
  After assigning the profile, make sure to save your changes.
  
  
  
  Test the Approval Procedure:
  
  After making the changes, test the approval procedure again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Approval Status Profiles: These profiles define the various statuses that can be assigned during the approval process, such as "Pending," "Approved," "Rejected," etc.
  Approval Procedures: These are the workflows that dictate how approvals are handled within the CRM system, including the sequence of approvals and the roles involved.
  Documentation: Refer to SAP Help documentation for more detailed information on configuring approval procedures and status profiles.
  
  If you continue to experience issues after following these steps, it may be helpful to consult with your SAP Basis or functional team, as they may have additional insights or access to logs that can help diagnose the problem further.