How To Fix CRM_APO222 - You are not permitted to reduce the quantity below the delivered quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_APO - Dates

• Message number: 222

• Message text: You are not permitted to reduce the quantity below the delivered quantity

What causes this issue?

Quantity reductions below the delivered qunantity are not permitted on
the main item.

System Response

The system restored the original quantity.

How to fix this error?

Carry out quantity reductions below the delivered quantity on the
relevant subitem.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_APO222 - You are not permitted to reduce the quantity below the delivered quantity ?

  The SAP error message CRM_APO222, which states "You are not permitted to reduce the quantity below the delivered quantity," typically occurs in the context of order management or delivery processing within the SAP system. This error indicates that an attempt is being made to reduce the quantity of a product or item in a way that would go below the quantity that has already been delivered or processed.
  Cause:
  
  Quantity Reduction Attempt: The user is trying to change the order quantity to a value that is less than the quantity that has already been delivered.
  Business Rules: The system is enforcing business rules that prevent reducing the order quantity below what has already been fulfilled to maintain data integrity and avoid discrepancies in inventory and accounting.
  Order Status: The order may be in a status that does not allow for quantity changes, such as completed or invoiced.
  Configuration Settings: There may be specific configuration settings in the SAP system that restrict quantity changes based on business processes.
  
  Solution:
  
  Check Delivered Quantity: Review the delivered quantity for the order. Ensure that any changes you are trying to make do not violate the delivered quantity.
  Adjust Quantity Appropriately: If you need to reduce the quantity, ensure that it is equal to or greater than the delivered quantity. You may need to adjust your order or delivery strategy.
  Change Order Status: If the order is in a status that does not allow changes, consider changing the status (if appropriate) or creating a new order for the required quantity.
  Consult with Business Process Owner: If you believe the change is necessary, consult with your business process owner or SAP administrator to understand the implications and whether an exception can be made.
  Review Configuration: If this error is occurring frequently and is impacting business processes, review the configuration settings in SAP to see if adjustments can be made to allow for more flexibility in quantity changes.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that provide solutions or workarounds for specific error messages.
  Documentation: Review the SAP documentation related to order management and delivery processing to understand the business rules and configurations that may be affecting your ability to change quantities.
  User Training: Ensure that users are trained on the proper procedures for managing order quantities and understand the implications of reducing quantities in the system.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.