How To Fix CRM_APO220 - Only one quantity reduction below the delivered quantity is permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_APO - Dates

• Message number: 220

• Message text: Only one quantity reduction below the delivered quantity is permitted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_APO220 - Only one quantity reduction below the delivered quantity is permitted ?

  The SAP error message CRM_APO220 ("Only one quantity reduction below the delivered quantity is permitted") typically occurs in the context of Advanced Planning and Optimization (APO) when there is an attempt to reduce the quantity of a product in a sales order or delivery beyond what is allowed.
  Cause:
  This error usually arises due to the following reasons:
  
  
  Quantity Reduction Limitations: The system allows only one reduction of the quantity below the delivered quantity. If there has already been a reduction, any further attempts to reduce the quantity will trigger this error.
  
  
  Order Management Settings: The configuration settings in the system may restrict the number of times a quantity can be reduced for a particular order or delivery.
  
  
  Delivery Status: The status of the delivery or order may not allow further modifications, especially if it has already been processed or confirmed.
  
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Check Previous Reductions: Review the order or delivery to see if a quantity reduction has already been made. If so, you will not be able to reduce it further.
  
  
  Adjust Quantity Appropriately: If you need to adjust the quantity, ensure that you are only making one reduction below the delivered quantity. If you need to change the quantity again, you may need to reverse the previous reduction first.
  
  
  Review Configuration Settings: If you believe that the current settings are too restrictive, consult with your SAP administrator or configuration team to review the settings related to quantity reductions in the order management module.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on handling quantity reductions and the specific configurations that may apply to your organization.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance, especially if this is impacting business operations.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to sales order processing and delivery management, such as VA02 (Change Sales Order) or VL02N (Change Outbound Delivery).
  User Roles and Permissions: Ensure that the user attempting to make the changes has the necessary permissions to modify the order or delivery.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.