How To Fix CRM_APO210 - Availability check: No valid order number available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_APO - Dates

• Message number: 210

• Message text: Availability check: No valid order number available

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_APO210 - Availability check: No valid order number available ?

  The SAP error message "CRM_APO210 Availability check: No valid order number available" typically occurs in the context of the SAP Customer Relationship Management (CRM) system when there is an attempt to perform an availability check for a product, but the system cannot find a valid order number associated with the request. This can happen in various scenarios, such as during sales order processing, service order processing, or when checking product availability in the system.
  Causes:
  
  Missing Order Number: The most common cause is that the order number is not being passed correctly to the availability check function.
  Incorrect Configuration: The configuration settings for the availability check in the system may not be set up correctly.
  Data Inconsistencies: There may be inconsistencies in the master data, such as missing or incorrect material master records or sales order data.
  Integration Issues: If the system is integrated with other modules (like SAP APO or SAP ECC), there may be issues with the data transfer between these systems.
  User Authorization: The user may not have the necessary authorizations to access the order data.
  
  Solutions:
  
  Check Order Number: Ensure that a valid order number is being passed to the availability check. Verify that the order number exists in the system.
  Review Configuration: Check the configuration settings for the availability check in the CRM system. Ensure that the relevant settings for the order type and availability check are correctly configured.
  Data Consistency Check: Perform a consistency check on the master data. Ensure that the material master and sales order data are complete and accurate.
  Integration Monitoring: If the system is integrated with other SAP modules, check the integration settings and monitor for any errors in data transfer.
  User Authorizations: Verify that the user has the necessary authorizations to access the order data. If not, work with your SAP security team to grant the required permissions.
  Debugging: If the issue persists, consider debugging the process to identify where the order number is being lost or not passed correctly.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to analyze the function modules involved in the availability check.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review the SAP documentation for CRM and availability checks to understand the expected behavior and configuration settings.
  
  If the issue continues after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.