How To Fix CRM_APO212 - Availability check: External exclusions exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_APO - Dates

• Message number: 212

• Message text: Availability check: External exclusions exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_APO212 - Availability check: External exclusions exist ?

  The SAP error message "CRM_APO212 Availability check: External exclusions exist" typically occurs in the context of the Advanced Planning and Optimization (APO) module when performing an availability check for a product. This error indicates that there are external exclusions that prevent the system from confirming the availability of the requested product.
  Cause:
  
  External Exclusions: The error is primarily caused by external exclusions that have been defined in the system. These exclusions can be related to specific products, customers, or other criteria that prevent the system from confirming availability.
  Configuration Issues: There may be configuration settings in the APO system that are not aligned with the requirements of the availability check.
  Master Data Issues: Problems with master data, such as incorrect product or location data, can also lead to this error.
  Planning Version: The planning version being used may not have the necessary data or settings to perform the availability check.
  
  Solution:
  
  Review Exclusions: Check the external exclusions that have been set up in the system. This can be done by navigating to the relevant configuration settings in the APO module. You may need to consult with your SAP Basis or APO consultant to understand how to view and modify these exclusions.
  Adjust Configuration: If the exclusions are not appropriate for your business process, you may need to adjust the configuration settings in the APO system. This could involve changing the rules for availability checks or modifying the planning strategy.
  Check Master Data: Ensure that the master data for the product and location is correct. This includes checking the product master, location master, and any relevant planning data.
  Use Correct Planning Version: Make sure that you are using the correct planning version that contains the necessary data for the availability check.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on how to handle external exclusions and availability checks in APO.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as /SAPAPO/SDP94 (for planning book) or /SAPAPO/OM17 (for checking the configuration) to investigate further.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on resolving it.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.