How To Fix CRM_APO209 - Availability check: Enter sold-to party

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_APO - Dates

• Message number: 209

• Message text: Availability check: Enter sold-to party

What causes this issue?

If you want to be able to carry out an availability check, the sold-to
party must be entered in the sales transaction. Otherwise no reasonable
availability check will be possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose <LS>General</> to check whether a sold-to party has been
entered.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_APO209 - Availability check: Enter sold-to party ?

  The SAP error message CRM_APO209 indicates that during an availability check, the system requires a "sold-to party" to be specified. This error typically occurs in the context of sales order processing or when checking the availability of products in the SAP system.
  Cause:
  The error arises when the system attempts to perform an availability check for a sales order or delivery, but the sold-to party (the customer who is purchasing the goods) has not been specified. The sold-to party is essential for determining customer-specific data, such as pricing, availability, and delivery schedules.
  Solution:
  To resolve the error, you need to ensure that the sold-to party is correctly entered in the relevant transaction. Here are the steps you can take:
  
  
  Check the Sales Order or Delivery Document:
  
  Open the sales order or delivery document where the error occurred.
  Ensure that the "Sold-to Party" field is filled in with a valid customer number.
  
  
  
  Enter the Sold-to Party:
  
  If the sold-to party is missing, enter the appropriate customer number in the sold-to party field.
  Save the document after making the changes.
  
  
  
  Review Customer Master Data:
  
  Ensure that the customer master data is correctly maintained. Check if the customer is active and has the necessary data for sales processing.
  
  
  
  Check Configuration Settings:
  
  If the issue persists, review the configuration settings related to availability checks in the SAP system. Ensure that the settings are correctly defined to require a sold-to party for the availability check.
  
  
  
  Consult Documentation or Support:
  
  If you are unable to resolve the issue, consult SAP documentation or reach out to your SAP support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may encounter this error in transactions such as VA01 (Create Sales Order), VA02 (Change Sales Order), or VL01N (Create Outbound Delivery).
  Availability Check Configuration: The availability check can be configured in the SAP system under the relevant customizing settings (SPRO) for sales and distribution.
  Customer Master Data: Ensure that the customer master data is complete and accurate, including the sales area data.
  
  By following these steps, you should be able to resolve the CRM_APO209 error and successfully perform the availability check.