How To Fix CRM_APO103 - Availability check: Determination of technical parameters not correct

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_APO - Dates

• Message number: 103

• Message text: Availability check: Determination of technical parameters not correct

What causes this issue?

When establishing the system infrastructure for the CRM Online
Application (CRM Online) and the ATP System, the system administrator
must enter a number of technical details in Customizing. When reading
this data, CRM Online found that the details are incomplete or
incorrect.
For example, the release status of the ATP System was wrong in the
SMOFPARSFA table.

System Response

How to fix this error?

Check whether the details of the system infrastructure are complete and
correct. For further information, see the SAP Library under <ZK>mySAP
Customer Relationship Management -> CRM Enterprise -> Sales ->
Quotation and Sales Order Management -> Availability Check</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_APO103 - Availability check: Determination of technical parameters not correct ?

  The SAP error message CRM_APO103 indicates that there is an issue with the availability check in the SAP system, specifically related to the determination of technical parameters. This error typically arises in the context of Advanced Planning and Optimization (APO) when the system is unable to correctly determine the necessary parameters for performing an availability check.
  Causes:
  
  Missing or Incorrect Configuration: The configuration settings for the availability check in the APO system may be incomplete or incorrect. This includes settings related to the product master, location, or planning area.
  Master Data Issues: There may be missing or incorrect master data, such as product master records, location data, or other relevant data that the system needs to perform the availability check.
  Integration Issues: If there are issues with the integration between the CRM and APO systems, it may lead to the inability to determine the technical parameters correctly.
  User Authorization: The user may not have the necessary authorizations to access the required data for the availability check.
  System Bugs or Limitations: There may be bugs or limitations in the version of SAP you are using that affect the availability check process.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the APO system related to availability checks. Ensure that all necessary parameters are correctly set up.
  Validate Master Data: Ensure that all relevant master data (product master, location data, etc.) is complete and accurate. Check for any missing entries or inconsistencies.
  Review Integration Settings: If the issue is related to integration, check the settings and configurations between the CRM and APO systems. Ensure that data is being transferred correctly.
  User Authorizations: Verify that the user has the necessary authorizations to perform the availability check. Adjust roles and permissions as needed.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message. Applying the latest patches or updates may resolve the issue.
  Debugging: If you have access to technical resources, consider debugging the process to identify where the failure occurs in the availability check logic.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like /SAPAPO/SDP94 (for checking the planning book) or /SAPAPO/MC90 (for checking the configuration) to investigate further.
  SAP Help Documentation: Refer to the official SAP documentation for detailed information on configuring availability checks and troubleshooting related issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.