How To Fix CRM_ACTIVITY_I092 - Template type already deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_I - Messages for the Activity Jounral Reporting

• Message number: 092

• Message text: Template type already deleted

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_I092 - Template type already deleted ?

  The SAP error message CRM_ACTIVITY_I092 with the description "Template type already deleted" typically occurs in the SAP Customer Relationship Management (CRM) module when there is an attempt to access or use a template type that has been deleted from the system. This can happen in various scenarios, such as when creating or modifying activities, tasks, or other CRM objects that rely on specific templates.
  Cause:
  
  Deleted Template: The most common cause is that the template type you are trying to use has been deleted from the system.
  Configuration Issues: There may be inconsistencies in the configuration settings related to activity management or template management.
  Data Integrity Issues: If there are references to the deleted template in existing records, it can lead to this error when those records are accessed or modified.
  
  Solution:
  
  Check Template Existence: Verify if the template type you are trying to use still exists in the system. You can do this by navigating to the relevant configuration area in SAP CRM where templates are managed.
  Restore or Recreate Template: If the template has been deleted and is required for your processes, you may need to restore it from a backup or recreate it in the system.
  Update References: If there are existing records that reference the deleted template, you may need to update those records to point to a valid template.
  Review Configuration: Check the configuration settings in the CRM system to ensure that all necessary templates are correctly defined and active.
  Consult Documentation: Refer to SAP documentation or notes related to CRM activity management for any specific guidance on handling template types.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to view and manage CRM activities and templates.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Authorization: Ensure that you have the necessary authorizations to access and manage templates in the CRM system.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.