How To Fix CRM_ACTIVITY_I094 - To view product info. in the #Text# area, select one item at a time

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_I - Messages for the Activity Jounral Reporting

• Message number: 094

• Message text: To view product info. in the #Text# area, select one item at a time

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_I094 - To view product info. in the #Text# area, select one item at a time ?

  The SAP error message CRM_ACTIVITY_I094, which states "To view product info. in the #Text# area, select one item at a time," typically occurs in the SAP CRM (Customer Relationship Management) module when a user attempts to view detailed product information for multiple items simultaneously. This message indicates that the system requires the user to select only one item at a time to access the detailed product information.
  Cause:
  The primary cause of this error message is that the system is designed to display detailed information for a single product or item at a time. When multiple items are selected, the system cannot determine which item's details to display, leading to this error message.
  Solution:
  To resolve this issue, follow these steps:
  
  
  Select One Item: Instead of selecting multiple items, click on a single item in the list to view its product information. This will allow the system to retrieve and display the relevant details without any errors.
  
  
  Check User Interface: Ensure that you are using the correct interface or screen that allows for single item selection. If you are in a multi-selection mode, switch to single selection.
  
  
  Review Documentation: If you are unsure about how to navigate the system or view product information, refer to the SAP documentation or user manuals specific to your version of SAP CRM.
  
  
  Training: If this is a recurring issue for multiple users, consider providing training sessions to help users understand how to interact with the system effectively.
  
  
  System Configuration: If you believe that the system should allow for multi-item selection and viewing, consult with your SAP administrator or technical team to review the configuration settings. There may be options to customize the behavior of the system.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. Sometimes, specific issues are documented with solutions or workarounds.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same problem and can provide insights or solutions.
  SAP Support: If the issue persists and significantly impacts your operations, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to resolve the error and view product information as intended.