How To Fix CRM_ACTIVITY_I026 - Select the UI you want to work with - People-Centric UI or SAP GUI

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_I - Messages for the Activity Jounral Reporting

• Message number: 026

• Message text: Select the UI you want to work with - People-Centric UI or SAP GUI

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_I026 - Select the UI you want to work with - People-Centric UI or SAP GUI ?

  The SAP error message CRM_ACTIVITY_I026 indicates that the system is prompting the user to select a user interface (UI) to work with, specifically between the People-Centric UI and the SAP GUI. This message typically arises in the context of SAP Customer Relationship Management (CRM) when there is ambiguity regarding which interface the user intends to use for their activities.
  Cause:
  
  Ambiguous UI Selection: The system is unable to determine which UI the user prefers to work with, leading to the prompt for selection.
  Configuration Issues: There may be configuration settings in the SAP system that are not properly set up, causing the system to default to this message.
  User Role or Authorization Issues: The user may not have the necessary authorizations to access one of the UIs, leading to the system asking for a selection.
  
  Solution:
  
  Select the Desired UI: When prompted, simply choose either the People-Centric UI or the SAP GUI based on your preference or the task you need to perform.
  Check User Settings: Ensure that your user profile is correctly configured to default to your preferred UI. This can often be set in the user settings or profile management.
  Review Authorizations: If you are unable to access one of the UIs, check with your system administrator to ensure that you have the necessary authorizations for the selected UI.
  System Configuration: If the issue persists, it may be necessary to review the system configuration settings related to UI management. This may involve checking the settings in transaction codes like SPRO (SAP Reference IMG) or CRMC_UI.
  
  Related Information:
  
  People-Centric UI: This is a more modern, user-friendly interface designed for CRM activities, focusing on user experience and ease of access to customer-related information.
  SAP GUI: The traditional graphical user interface for SAP applications, which provides a more classic experience for users familiar with SAP's older systems.
  User Roles: Ensure that the user roles assigned to you in the SAP system are appropriate for the tasks you need to perform, as this can affect UI access.
  SAP Notes: Check for any relevant SAP Notes or updates that may address known issues related to UI selection or configuration.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP's official documentation for further troubleshooting steps.