How To Fix CRM_ACTIVITY_H807 - Doctor is not allowed to receive samples with DEA schedule &: &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ACTIVITY_H - Output for Administration Header

  • Message number: 807

  • Message text: Doctor is not allowed to receive samples with DEA schedule &: &

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ACTIVITY_H807 - Doctor is not allowed to receive samples with DEA schedule &: & ?
    The SAP error message CRM_ACTIVITY_H807 indicates that a doctor is not permitted to receive samples that fall under a specific DEA (Drug Enforcement Administration) schedule. This error typically arises in the context of pharmaceutical or healthcare-related activities within the SAP Customer Relationship Management (CRM) system, particularly when dealing with the distribution of samples that are regulated by the DEA.
    
    Cause: DEA Schedule Restrictions: The doctor in question may be associated with a DEA schedule that prohibits them from receiving certain types of samples. The DEA classifies drugs into schedules based on their potential for abuse and medical use. Master Data Configuration: The doctor’s master data may not be correctly configured to allow for the receipt of samples. This could include missing or incorrect DEA registration information. Compliance Regulations: There may be compliance regulations in place that restrict the distribution of certain samples to specific healthcare providers based on their credentials or practice type.
    Solution: Verify DEA

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