How To Fix CRM_ACTIVITY_H805 - Doctor has no valid Drug Enforcement Administration number

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_H - Output for Administration Header

• Message number: 805

• Message text: Doctor has no valid Drug Enforcement Administration number

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_H805 - Doctor has no valid Drug Enforcement Administration number ?

  The SAP error message CRM_ACTIVITY_H805, which states that "Doctor has no valid Drug Enforcement Administration number," typically occurs in the context of managing healthcare-related activities within the SAP Customer Relationship Management (CRM) system. This error is specifically related to the compliance requirements for healthcare providers, particularly in the United States, where a valid Drug Enforcement Administration (DEA) number is necessary for prescribing controlled substances.
  Cause:
  
  Missing DEA Number: The doctor or healthcare provider associated with the activity does not have a DEA number entered in the system.
  Invalid DEA Number: The DEA number entered may be incorrect or not formatted properly.
  Inactive Provider: The provider may be inactive or not properly set up in the system.
  Regulatory Compliance: The system is enforcing compliance with regulations that require a valid DEA number for certain activities.
  
  Solution:
  
  Verify DEA Number: Check the DEA number for the doctor in question. Ensure it is correctly entered and formatted according to DEA standards.
  Update Provider Information: If the DEA number is missing or incorrect, update the provider's information in the SAP system. This may involve:
  
  Accessing the provider's profile in the CRM.
  Entering or correcting the DEA number.
  Ensuring that the provider is active and properly set up in the system.
  
  
  Consult with Compliance Team: If there are questions about the validity of the DEA number or the provider's status, consult with your organization's compliance or legal team to ensure adherence to regulations.
  Testing: After making the necessary updates, test the process again to ensure that the error no longer occurs.
  
  Related Information:
  
  DEA Number Format: A DEA number consists of two letters followed by seven digits. The first letter indicates the type of registrant (e.g., physician, hospital), and the second letter is the first letter of the registrant's last name.
  Regulatory Requirements: Ensure that your organization is aware of and complies with all relevant regulations regarding the prescribing of controlled substances.
  SAP Documentation: Refer to SAP documentation or support resources for specific guidance on managing healthcare provider data within the CRM system.
  
  If the issue persists after following these steps, it may be necessary to engage with SAP support or your internal IT team for further troubleshooting.