How To Fix CRM_ACTIVITY_H020 - You are not authorised for display

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_H - Output for Administration Header

• Message number: 020

• Message text: You are not authorised for display

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_H020 - You are not authorised for display ?

  The SAP error message CRM_ACTIVITY_H020 ("You are not authorized for display") typically indicates that the user does not have the necessary authorizations to view the specific CRM activity or object in question. This is a common issue in SAP systems where authorization checks are in place to ensure that users can only access data and functions that they are permitted to.
  Cause:
  
  Missing Authorizations: The user lacks the required authorization objects or roles that grant access to the CRM activity.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific transaction or data.
  Authorization Object Restrictions: Specific authorization objects related to CRM activities may not be properly configured for the user.
  
  Solution:
  
  
  Check User Roles:
  
  Go to transaction SU01 (User Maintenance) and enter the user ID.
  Check the roles assigned to the user and ensure that they include the necessary permissions for CRM activities.
  
  
  
  Review Authorization Objects:
  
  Use transaction SU53 immediately after encountering the error to see which authorization check failed. This will provide insight into which specific authorization object is missing.
  Common authorization objects for CRM activities include CRM_ACTIVITY, CRM_ORDER, and others depending on the specific activity.
  
  
  
  Modify Roles:
  
  If the user is missing the necessary authorizations, you may need to modify the roles using transaction PFCG (Role Maintenance).
  Add the required authorization objects to the relevant roles and then assign those roles to the user.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator for assistance.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to ensure that the new authorizations take effect.
  
  
  
  Related Information:
  
  Authorization Concept: Understanding how SAP's authorization concept works is crucial. It involves roles, profiles, and authorization objects.
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  
  
  Documentation: Refer to SAP documentation or your organization's internal guidelines for managing user roles and authorizations.
  
  By following these steps, you should be able to resolve the CRM_ACTIVITY_H020 error and ensure that the user has the appropriate access to the required CRM activities.