How To Fix CRM_ACTIVITY_H018 - Mass change not possible: Documents have different transaction types

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_H - Output for Administration Header

• Message number: 018

• Message text: Mass change not possible: Documents have different transaction types

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_H018 - Mass change not possible: Documents have different transaction types ?

  The SAP error message CRM_ACTIVITY_H018 indicates that a mass change operation cannot be performed because the documents involved have different transaction types. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to modify multiple activities or documents that are not compatible due to their differing transaction types.
  
  Cause:
  
  Different Transaction Types: The primary cause of this error is that the selected documents (activities) have different transaction types. In SAP CRM, transaction types define the characteristics and behavior of business documents. When attempting a mass change, all selected documents must share the same transaction type.
  Inconsistent Data: The documents may have been created under different business scenarios or processes, leading to variations in their transaction types.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Transaction Types:
  
  Review the transaction types of the documents you are trying to change. You can do this by checking the details of each document