How To Fix CRM_ACTIVITY_H018 - Mass change not possible: Documents have different transaction types

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_H - Output for Administration Header

• Message number: 018

• Message text: Mass change not possible: Documents have different transaction types

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_H018 - Mass change not possible: Documents have different transaction types ?

  The SAP error message CRM_ACTIVITY_H018 indicates that a mass change operation cannot be performed because the documents involved have different transaction types. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to modify multiple activities or documents that are not compatible due to their differing transaction types.
  Cause:
  
  Different Transaction Types: The primary cause of this error is that the selected documents (activities) have different transaction types. In SAP CRM, transaction types define the characteristics and behavior of business documents. When attempting a mass change, all selected documents must share the same transaction type.
  Inconsistent Data: The documents may have been created under different business scenarios or processes, leading to variations in their transaction types.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Transaction Types:
  
  Review the transaction types of the documents you are trying to change. You can do this by checking the details of each document individually.
  Ensure that all selected documents have the same transaction type.
  
  
  
  Select Compatible Documents:
  
  When performing a mass change, only select documents that share the same transaction type. You may need to filter or group the documents accordingly.
  
  
  
  Change Transaction Type:
  
  If necessary, consider changing the transaction type of some documents to match others, but be cautious as this may affect the business logic and data integrity.
  
  
  
  Use Alternative Methods:
  
  If mass change is not feasible due to differing transaction types, consider performing changes individually or using a different method that allows for handling different transaction types.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on transaction types and mass changes in CRM.
  
  
  
  Related Information:
  
  Transaction Types in SAP CRM: Understanding how transaction types work in SAP CRM is crucial. Each transaction type can have specific settings, statuses, and allowed actions.
  Mass Change Functionality: Familiarize yourself with the mass change functionality in SAP CRM, including its limitations and requirements.
  SAP Notes and Support: Check for any relevant SAP Notes that may address this error or provide additional guidance on handling mass changes in CRM.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.