How To Fix CRM_ACTION_PROFILE002 - Action profile &1 does not exist for PPF application &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTION_PROFILE - Messages for Usage Action Profile Determination

• Message number: 002

• Message text: Action profile &1 does not exist for PPF application &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTION_PROFILE002 - Action profile &1 does not exist for PPF application &2 ?

  The SAP error message "CRM_ACTION_PROFILE002: Action profile &1 does not exist for PPF application &2" typically occurs in the context of the SAP Customer Relationship Management (CRM) system when there is an issue related to the action profiles used in the Post Processing Framework (PPF).
  Cause:
  
  
  Missing Action Profile: The specified action profile (denoted by &1) does not exist in the system for the specified PPF application (denoted by &2). This could be due to:
  
  The action profile was never created.
  The action profile was deleted or not properly configured.
  There is a typo or incorrect reference in the configuration.
  
  
  
  Incorrect Configuration: The PPF application may not be correctly configured to use the specified action profile.
  
  
  Transport Issues: If the action profile was recently transported from another system, it may not have been included in the transport request or may not have been activated properly.
  
  
  Solution:
  
  
  Check Action Profile:
  
  Go to the transaction code CRMD_ORDER or CRMD_ORDERADM_H and check if the action profile exists.
  Use transaction SPRO to navigate to the configuration settings for PPF and verify if the action profile is defined correctly.
  
  
  
  Create or Adjust Action Profile:
  
  If the action profile does not exist, you may need to create it. This can be done in the PPF configuration settings.
  If it exists but is not configured correctly, adjust the settings as necessary.
  
  
  
  Transport Management:
  
  If the action profile was supposed to be transported, check the transport logs to ensure it was included and activated in the target system.
  
  
  
  Check for Typos:
  
  Ensure that there are no typographical errors in the action profile name or the PPF application name in the configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring action profiles and PPF applications.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  CRMD_ORDER: To manage CRM orders and check action profiles.
  SPRO: To access the SAP Reference IMG for configuration.
  PPF: Post Processing Framework settings.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  By following these steps, you should be able to resolve the error message and ensure that the action profile is correctly set up for the PPF application in your SAP CRM system.