How To Fix CRM_ACTION_PROFILE004 - Time stamp of condition record not valid for action profile determination

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTION_PROFILE - Messages for Usage Action Profile Determination

• Message number: 004

• Message text: Time stamp of condition record not valid for action profile determination

What causes this issue?

The time stamp &v1& for a condition record does not have value
'00010101000000' for TIMESTAMP_FROM or '99991231235959' for
TIMESTAMP_TO.

System Response

The activitiy determination condition record cannot be saved in this
form. Because the time stamp for these kinds of condition records is not
usually visible on the SAPGUI, and therefore cannot be entered by user,
there must be a program error.

How to fix this error?

Inform your system adminstrator.

Procedure for System Administrators

Inform the appropriate support organization.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTION_PROFILE004 - Time stamp of condition record not valid for action profile determination ?

  The SAP error message CRM_ACTION_PROFILE004 indicates that there is an issue with the time stamp of a condition record that is being used for action profile determination in the SAP CRM system. This error typically arises when the system is unable to find a valid condition record for the action profile due to the time validity settings.
  Cause:
  
  Invalid Time Stamp: The condition record associated with the action profile may have a time validity that does not include the current date or the date being processed. This means that the record is either not yet valid or has expired.
  Missing Condition Records: There may be no condition records defined for the action profile in the specified validity period.
  Configuration Issues: There could be configuration issues in the action profile or the condition records that prevent the system from determining the correct action profile.
  
  Solution:
  
  
  Check Condition Records:
  
  Go to the transaction code for maintaining condition records (e.g., CRMD_ORDER or CRMD_ORDERADM_H).
  Verify the validity period of the condition records associated with the action profile. Ensure that the current date falls within the valid range.
  If necessary, create or update the condition records to ensure they are valid for the required time frame.
  
  
  
  Review Action Profile Configuration:
  
  Check the configuration of the action profile in the customizing settings (transaction code SPRO).
  Ensure that the action profile is correctly set up and linked to the appropriate condition records.
  
  
  
  Testing:
  
  After making changes, test the action profile determination again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to action profiles and condition records for any additional insights or updates.
  
  
  
  Debugging:
  
  If the issue continues, consider debugging the action profile determination process to identify where the failure occurs.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  CRMD_ORDER - For managing CRM orders.
  SPRO - For accessing the SAP Customizing Implementation Guide.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error.
  Action Profiles: Understand how action profiles work in SAP CRM, including their configuration and how they interact with condition records.
  
  By following these steps, you should be able to resolve the CRM_ACTION_PROFILE004 error and ensure that the action profile determination process works correctly.