How To Fix CRM_ACTION_PROFILE001 - Action profile &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTION_PROFILE - Messages for Usage Action Profile Determination

• Message number: 001

• Message text: Action profile &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTION_PROFILE001 - Action profile &1 does not exist ?

  The SAP error message "CRM_ACTION_PROFILE001 Action profile &1 does not exist" typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find a specified action profile. An action profile in SAP CRM is a set of rules and actions that can be applied to business transactions, such as sales orders, service requests, or marketing campaigns.
  Cause:
  
  Non-Existent Action Profile: The action profile specified in the transaction does not exist in the system.
  Incorrect Configuration: The action profile may not have been configured correctly or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the action profile.
  Transport Issues: If the action profile was recently transported from another system, it may not have been transported correctly.
  
  Solution:
  
  
  Check Action Profile: Verify that the action profile specified in the error message actually exists in the system. You can do this by navigating to the relevant configuration area in SAP CRM:
  
  Go to SPRO (SAP Project Reference Object) and navigate to the CRM settings to check the action profiles.
  Use transaction CRMD_ORDER or CRMD_ORDERADM_H to check if the action profile is available.
  
  
  
  Create or Modify Action Profile: If the action profile does not exist, you may need to create it:
  
  In SPRO, navigate to Customer Relationship Management > Basic Functions > Actions > Define Action Profiles.
  Create a new action profile or modify an existing one as needed.
  
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the action profile. This can be done by checking the user's roles and authorizations in transaction SU01.
  
  
  Transport Check: If the action profile was supposed to be transported from another system, check the transport logs to ensure that it was transported successfully. If not, you may need to re-transport it.
  
  
  Consult Documentation: Review any relevant documentation or notes from SAP that may provide additional context or solutions for this error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), CRMD_ORDER (for managing CRM orders), and SU01 (for user administration).
  SAP Notes: Check SAP Notes for any known issues or patches related to action profiles in your version of SAP CRM.
  Community Forums: Consider visiting SAP Community forums or other user groups for additional insights and solutions from other users who may have encountered the same issue.
  
  By following these steps, you should be able to resolve the "CRM_ACTION_PROFILE001 Action profile &1 does not exist" error in SAP CRM.