How To Fix CRM_ACTION303 - Time &3: Document &1 locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTION - Messages for actions

• Message number: 303

• Message text: Time &3: Document &1 locked by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTION303 - Time &3: Document &1 locked by user &2 ?

  The SAP error message CRM_ACTION303 indicates that a document (in this case, a CRM document) is locked by a specific user, preventing other users from making changes to it. This locking mechanism is a standard feature in SAP to ensure data integrity and prevent conflicts when multiple users are trying to access or modify the same document simultaneously.
  
  Cause:
  The error occurs when:
  
  A user has opened a document for editing and has not released the lock.
  The document is being processed in a transaction that has not been completed.
  The user who locked the document is still active in the system, or the session has not been properly closed.
  
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Identify the Lock:
  
  Use transaction code SM12 (Lock Entries) to view the locks in the system.
  Enter the document number or user ID to filter the results and identify the lock.
  
  
  
  Release the Lock:
  
  If you have the necessary authorizations, you