How To Fix CRM_ACTION301 - Action &1 not found in action profile &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTION - Messages for actions

• Message number: 301

• Message text: Action &1 not found in action profile &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTION301 - Action &1 not found in action profile &2 ?

  The SAP error message CRM_ACTION301 indicates that a specific action (denoted by &1) is not found in the action profile (denoted by &2) within the SAP Customer Relationship Management (CRM) system. This error typically arises when there is an attempt to execute an action that has not been properly defined or is missing from the specified action profile.
  Causes:
  
  Missing Action Definition: The action you are trying to execute has not been defined in the action profile.
  Incorrect Action Profile: The action profile you are using may not be the correct one for the action you are trying to perform.
  Configuration Issues: There may be issues with the configuration of the action profiles or actions in the system.
  Transport Issues: If the action was recently transported from another system, it may not have been properly imported or activated.
  
  Solutions:
  
  
  Check Action Profile Configuration:
  
  Go to the transaction code CRMD_ORDER or CRMD_ORDERADM_H and navigate to the action profile settings.
  Verify that the action you are trying to use is indeed included in the action profile specified in the error message.
  
  
  
  Define the Missing Action:
  
  If the action is missing, you can create it by going to the transaction code CRMC_ACTION and defining the action with the necessary parameters.
  
  
  
  Verify Action Profile Assignment:
  
  Ensure that the correct action profile is assigned to the business transaction type you are working with. This can be checked in the customizing settings under CRM > Basic Functions > Actions > Define Action Profiles.
  
  
  
  Check for Transport Issues:
  
  If the action was recently transported, check the transport logs to ensure that the action and its profile were successfully imported into the target system.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to actions and action profiles for additional guidance on configuration and troubleshooting.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the action lookup is failing.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  CRMC_ACTION: To manage actions.
  CRMD_ORDER: To manage CRM orders and check action profiles.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message CRM_ACTION301.
  
  
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.