How To Fix CRM_ACTION300 - No entry found in table CRMC_ASYN_ACTION for asynchronous action &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ACTION - Messages for actions

  • Message number: 300

  • Message text: No entry found in table CRMC_ASYN_ACTION for asynchronous action &1

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ACTION300 - No entry found in table CRMC_ASYN_ACTION for asynchronous action &1 ?

    The SAP error message CRM_ACTION300 indicates that there is no entry found in the table CRMC_ASYN_ACTION for the specified asynchronous action. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is trying to execute an asynchronous action that has not been properly defined or is missing from the relevant configuration.

    Cause:

    1. Missing Configuration: The asynchronous action you are trying to execute is not defined in the system. This could be due to a missing entry in the CRMC_ASYN_ACTION table.
    2. Incorrect Action Name: The action name specified in the process might be incorrect or misspelled.
    3. Transport Issues: If the system has recently undergone a transport, the necessary configurations for the asynchronous action may not have been transported correctly.
    4. Custom Development: If the action is part of a custom development, it may not have been implemented or activated properly.

    Solution:

    1. Check Configuration:

      • Go to transaction SPRO and navigate to the relevant configuration for asynchronous actions in CRM.
      • Ensure that the action you are trying to execute is defined in the system.
    2. Verify Action Name:

      • Double-check the action name being used in the process. Ensure that it matches exactly with the entries in the CRMC_ASYN_ACTION table.
    3. Review Transport Requests:

      • If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly.
      • If needed, re-transport the missing configurations.
    4. Custom Development:

      • If the action is part of a custom development, review the code to ensure that the action is properly defined and registered in the system.
      • Check if the custom action has been activated and is available for use.
    5. Debugging:

      • If the issue persists, consider debugging the process to identify where the action is being called and why it is not found.

    Related Information:

    • Table CRMC_ASYN_ACTION: This table contains the definitions of asynchronous actions in the CRM system. You can view its contents using transaction SE11 or SE16.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE11 (for table view), and SE80 (for development objects).
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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