How To Fix CRM_ACTION202 - Action may not be changed manually

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTION - Messages for actions

• Message number: 202

• Message text: Action may not be changed manually

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTION202 - Action may not be changed manually ?

  The SAP error message CRM_ACTION202, which states "Action may not be changed manually," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to manually change an action that is not allowed to be modified directly. This restriction is often in place to maintain data integrity and ensure that actions are processed according to predefined business rules.
  Cause:
  
  System Restrictions: The action you are trying to change may be governed by specific business logic or workflow rules that prevent manual modifications.
  Status of the Document: The document or transaction may be in a status that does not allow changes to actions.
  Configuration Settings: The system may be configured to restrict manual changes to certain actions based on the business process.
  
  Solution:
  
  Check Document Status: Ensure that the document or transaction is in a status that allows for changes. If it is in a completed or locked status, you may need to change it back to a modifiable state.
  Review Business Rules: Consult with your SAP CRM administrator or business process owner to understand the business rules governing the actions. They may provide guidance on how to proceed.
  Use the Correct Process: Instead of trying to change the action manually, follow the appropriate process or workflow defined in the system. This may involve triggering a specific transaction or using a designated function to modify the action.
  Configuration Review: If you believe that the restriction is too limiting, you may need to review the configuration settings in the SAP system. This may require assistance from an SAP consultant or administrator who can adjust the settings if necessary.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to CRM_ACTION202. SAP frequently releases notes that provide solutions or workarounds for specific error messages.
  Documentation: Review the SAP CRM documentation for information on actions and workflows to better understand how they are intended to function.
  User Training: Ensure that users are trained on the correct procedures for handling actions within the CRM system to minimize the occurrence of this error.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.