How To Fix CRM_ACTION100 - Action definition &1 cannot be selected for online processing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTION - Messages for actions

• Message number: 100

• Message text: Action definition &1 cannot be selected for online processing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTION100 - Action definition &1 cannot be selected for online processing ?

  The SAP error message CRM_ACTION100, which states "Action definition &1 cannot be selected for online processing," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the action definition that is being called or executed in an online transaction.
  Cause:
  
  
  Action Definition Not Configured for Online Processing: The action definition specified (denoted by &1) may not be configured to be executed in an online context. Some actions are designed to be executed in batch mode only.
  
  
  Missing or Incomplete Configuration: The action definition may be missing required configuration settings or may not be properly defined in the system.
  
  
  Authorization Issues: The user may not have the necessary authorizations to execute the specified action.
  
  
  Technical Issues: There could be underlying technical issues, such as problems with the CRM system or inconsistencies in the action definition.
  
  
  Solution:
  
  
  Check Action Definition Configuration:
  
  Go to the action definition in the SAP CRM system and verify that it is configured for online processing. This can typically be done in the customizing settings under the relevant action management area.
  Ensure that the action is marked as "Online" in the configuration.
  
  
  
  Review Action Parameters:
  
  Check if all required parameters for the action are correctly defined and that there are no missing values.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the action has the necessary authorizations. This can be checked in the user roles and profiles.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to the specific action definition to ensure that it is being used correctly.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the action execution to identify any underlying technical issues or errors in the code.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for further assistance, especially if it appears to be a bug or a more complex issue.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access the CRM order management area where actions are defined and executed.
  Customizing Path: The customizing path for action definitions can typically be found under:
  
  SPRO -> SAP Customizing Implementation Guide -> Customer Relationship Management -> Basic Functions -> Actions -> Define Action Definitions.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on the error message.
  
  By following these steps, you should be able to identify the cause of the CRM_ACTION100 error and implement a solution.