How To Fix CRM_ACTION021 - No Service Manager Profile passed in container. Check Action Definition!

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTION - Messages for actions

• Message number: 021

• Message text: No Service Manager Profile passed in container. Check Action Definition!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTION021 - No Service Manager Profile passed in container. Check Action Definition! ?

  The SAP error message CRM_ACTION021: No Service Manager Profile passed in container. Check Action Definition! typically occurs in the context of SAP CRM (Customer Relationship Management) when an action is being executed, but the necessary service manager profile is not provided in the action's context.
  
  Cause:
  
  Missing Service Manager Profile: The action definition that is being executed does not have a service manager profile assigned or it is not being passed correctly in the action container.
  Incorrect Action Definition: The action definition may not be properly configured to include the necessary parameters, including the service manager profile.
  Custom Development Issues: If there are custom actions or enhancements, they may not be correctly implemented, leading to missing parameters.
  
  Configuration Issues: There may be issues in the configuration of the CRM system that prevent the service manager profile from being recognized.
  
  
  Solution:
  
  
  Check Action Definition:
  
  Go to the action definition in the SAP CRM system and ensure that the service