How To Fix CRD_MDA309 - No credential assignments were found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRD_MDA - Messages for Master Data Administration - Credentialing

• Message number: 309

• Message text: No credential assignments were found

What causes this issue?

No credential assignments were found.

System Response

A serious error has occurred during the final editing of assignments.
The assignments cannot be read. The program is terminated.

How to fix this error?

Contact SAP AG to have the error corrected.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRD_MDA309 - No credential assignments were found ?

  The SAP error message CRD_MDA309: No credential assignments were found typically occurs in the context of SAP Cloud Identity Services or SAP Cloud Platform when there is an issue related to the assignment of credentials to users or roles. This error indicates that the system could not find any credential assignments for the specified user or role.
  Causes:
  
  Missing Credential Assignments: The user or role does not have any credentials assigned in the system.
  Configuration Issues: There may be a misconfiguration in the identity provider settings or the service that is trying to access the credentials.
  User Not Properly Set Up: The user may not be properly set up in the system, or the user ID may not match the expected format.
  Role Assignment Issues: The roles assigned to the user may not have the necessary permissions or credentials associated with them.
  
  Solutions:
  
  
  Check User Credentials:
  
  Ensure that the user has the necessary credentials assigned. This can be done by navigating to the user management section in the SAP system and verifying the credentials assigned to the user.
  
  
  
  Assign Credentials:
  
  If no credentials are found, you may need to assign the appropriate credentials to the user or role. This can typically be done through the SAP Cloud Identity Services or the relevant administration console.
  
  
  
  Review Role Assignments:
  
  Check the roles assigned to the user and ensure that they include the necessary permissions and credentials. If not, update the role assignments accordingly.
  
  
  
  Verify Configuration:
  
  Review the configuration settings for the identity provider and ensure that they are correctly set up. This includes checking the connection settings, user mappings, and any other relevant configurations.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for guidance on managing user credentials and roles. This can provide specific steps and best practices for resolving credential assignment issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Check for any relevant SAP Notes or KBA that may address this specific error message or provide additional troubleshooting steps.
  User Management Documentation: Familiarize yourself with the user management and role assignment documentation provided by SAP to better understand how credentials are managed within the system.
  Community Forums: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  
  By following these steps, you should be able to identify the cause of the CRD_MDA309 error and implement a solution to resolve it.