How To Fix CRD_MDA307 - System has detected a serious data error

SAP Error Message - Details

• Message type: E = Error

• Message class: CRD_MDA - Messages for Master Data Administration - Credentialing

• Message number: 307

• Message text: System has detected a serious data error

What causes this issue?

When reading the database, the system found that some data is
inconsistent. It cannot continue to process the data.

System Response

The system terminates the process.

How to fix this error?

Contact SAP support for an analysis and solution to the problem.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRD_MDA307 - System has detected a serious data error ?

  The SAP error message CRD_MDA307, which indicates that "System has detected a serious data error," typically arises from issues related to data integrity or inconsistencies within the SAP system. This error can occur in various contexts, such as during data processing, reporting, or when executing specific transactions.
  Causes:
  
  Data Corruption: The underlying data may be corrupted due to system crashes, improper data handling, or issues during data migration.
  Inconsistent Data: There may be inconsistencies in the database, such as missing or invalid entries that violate data integrity constraints.
  Configuration Issues: Incorrect configuration settings in the system can lead to unexpected behavior and errors.
  Custom Code: If there are custom developments or enhancements, they may not handle certain data scenarios correctly, leading to errors.
  Database Issues: Problems with the database itself, such as locks, deadlocks, or other database-related issues, can trigger this error.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
  Data Consistency Checks: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies or missing data.
  Run Repair Programs: If data corruption is suspected, you may need to run specific repair programs or tools provided by SAP to fix the data.
  Review Custom Code: If the error occurs in a custom program, review the code for potential issues and ensure it handles all data scenarios correctly.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  Database Administration: If the issue is related to the database, consult with your database administrator to check for locks, deadlocks, or other database-related issues.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  SAP Notes: Always check for relevant SAP Notes that may provide fixes or workarounds for this error.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  Backup and Recovery: Regularly back up your data to prevent loss in case of severe data corruption.
  
  Conclusion:
  The CRD_MDA307 error indicates a serious data issue that requires careful investigation. By following the steps outlined above, you can identify the root cause and implement the necessary solutions to resolve the error.