How To Fix CR269 - Person does not exist in HR system

SAP Error Message - Details

• Message type: E = Error

• Message class: CR - (1,099) Work Center; (100,200) Capacity

• Message number: 269

• Message text: Person does not exist in HR system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CR269 - Person does not exist in HR system ?

  The SAP error message CR269 ("Person does not exist in HR system") typically occurs when there is an attempt to access or process data related to a personnel number or employee that is not recognized in the HR system. This can happen in various scenarios, such as during data entry, report generation, or when executing certain HR-related transactions.
  Causes:
  
  Incorrect Personnel Number: The personnel number entered may be incorrect or mistyped.
  Employee Not Created: The employee record may not have been created in the HR system.
  Data Deletion: The employee record may have been deleted or archived.
  Incorrect Infotype: The infotype being accessed may not be correctly set up or may not exist for the personnel number.
  Authorization Issues: The user may not have the necessary authorizations to view the employee data.
  System Configuration: There may be issues with the configuration of the HR module or integration with other modules.
  
  Solutions:
  
  Verify Personnel Number: Double-check the personnel number for accuracy. Ensure that it is entered correctly.
  Check Employee Record: Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check if the employee record exists.
  Create Employee Record: If the employee does not exist, create a new employee record using transaction PA40 (Personnel Actions) or PA30.
  Review Deletion/Archiving: Check if the employee record has been deleted or archived. If so, you may need to restore it or access archived data.
  Check Infotypes: Ensure that the relevant infotypes for the employee are correctly maintained and exist.
  Authorization Check: Verify that the user has the necessary authorizations to access the employee data. This may involve checking roles and permissions in the user profile.
  Consult with HR Team: If the issue persists, consult with the HR team or SAP support for further investigation and resolution.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, PA40, and others related to HR data management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for HR module configuration and data management best practices.
  User Training: Ensure that users are trained on how to correctly enter and manage employee data to minimize errors.
  
  By following these steps, you should be able to identify the cause of the CR269 error and implement the appropriate solution.