How To Fix CR271 - Qualification does not exist in the HR system

SAP Error Message - Details

• Message type: E = Error

• Message class: CR - (1,099) Work Center; (100,200) Capacity

• Message number: 271

• Message text: Qualification does not exist in the HR system

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CR271 - Qualification does not exist in the HR system ?

  The SAP error message CR271, which states "Qualification does not exist in the HR system," typically occurs in the context of SAP HR (Human Resources) or SAP SuccessFactors when trying to access or process qualifications that are not defined or recognized in the system. This error can arise in various scenarios, such as during employee qualification management, training, or when trying to assign qualifications to employees.
  Cause:
  
  Missing Qualification: The qualification you are trying to reference does not exist in the system. This could be due to a typo, or the qualification may not have been created yet.
  Incorrect Configuration: The qualification may not be properly configured in the system, or the relevant infotype may not be maintained.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  Authorization Issues: The user may not have the necessary permissions to view or access the qualifications.
  
  Solution:
  
  
  Check Qualification Definition:
  
  Go to the transaction code PPOME or PPOC to check if the qualification exists in the system.
  If it does not exist, you will need to create it using the appropriate transaction (e.g., PO13 for maintaining qualifications).
  
  
  
  Verify Configuration:
  
  Ensure that the qualification is correctly configured in the system. Check the relevant infotypes (e.g., Infotype 0024 for qualifications).
  Use transaction SPRO to navigate to the configuration settings for qualifications and ensure everything is set up correctly.
  
  
  
  Data Consistency Check:
  
  Run reports or use transaction codes like SE16 to check the relevant tables (e.g., T529A for qualifications) to ensure that the qualification data is consistent and correctly maintained.
  
  
  
  User Authorization:
  
  Check if the user has the necessary authorizations to access the qualifications. This can be done by reviewing the user roles and authorizations in transaction SU01.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on qualifications and their management.
  
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes related to qualifications, such as Infotype 0024 (Qualifications) and Infotype 0025 (Skills).
  Transaction Codes: Common transaction codes related to qualifications include:
  
  PO13: Maintain Qualifications
  PPOME: Organizational Management
  PPOC: Change Organizational Unit
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.