How To Fix CPOC2208 - End all other sessions before user change

SAP Error Message - Details

• Message type: E = Error

• Message class: CPOC2 - PP-PI-PMA: PI Sheet Messages, SCM Add-On

• Message number: 208

• Message text: End all other sessions before user change

What causes this issue?

You want to change the user in the PI sheet. This is not possible,
however, since you have opened further sessions.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

End all open sessions.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CPOC2208 - End all other sessions before user change ?

  The SAP error message CPOC2208, which states "End all other sessions before user change," typically occurs when a user attempts to change their user profile or log in with a different user ID while there are still active sessions open under the same user ID. This is a common restriction in SAP systems to prevent conflicts and ensure data integrity.
  Cause:
  
  Multiple Sessions: The user has multiple active sessions open in the SAP system.
  User Profile Change: The user is trying to change their user profile or log in with a different user ID while still having active sessions.
  System Configuration: The SAP system may be configured to restrict user changes until all sessions are closed.
  
  Solution:
  To resolve the CPOC2208 error, follow these steps:
  
  
  Close Active Sessions:
  
  Log out of all active SAP sessions. You can do this by closing the SAP GUI windows or using the /nex command in the command field to exit all sessions.
  Alternatively, you can use the transaction code SM04 to view and manage user sessions. From there, you can log off any active sessions.
  
  
  
  Check for Background Jobs:
  
  Ensure that there are no background jobs running under your user ID that might be causing the session to remain active.
  
  
  
  Log In Again:
  
  After closing all sessions, attempt to log in again or make the necessary changes to your user profile.
  
  
  
  Contact Administrator:
  
  If you are unable to close the sessions or if the issue persists, contact your SAP system administrator for assistance. They may need to terminate sessions from the server side.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM04: To view and manage user sessions.
  AL08: To view all active users in the system.
  
  
  
  User Profile Changes: Changes to user profiles may include password changes, role assignments, or other personal settings.
  
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to user session management that may address this issue.
  
  
  System Configuration: Review the system configuration settings regarding user sessions and profile changes, as these can vary between different SAP installations.
  
  
  By following these steps, you should be able to resolve the CPOC2208 error and proceed with your intended actions in the SAP system.