How To Fix CPOC2207 - No service user stored; contact your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: CPOC2 - PP-PI-PMA: PI Sheet Messages, SCM Add-On

• Message number: 207

• Message text: No service user stored; contact your system administrator

What causes this issue?

You want to perform a <DS:GLOS.6089FBEAABFFB14193239E11E4624269>user
change</> in the <DS:GLOS.3526C51EAFAB52B9E10000009B38F974>PI sheet</>
or <DS:GLOS.389B9DAA500F0E7CE10000009B38F931>manufacturing cockpit</>.
This is, however, not possible since an internal system error occurred.
The service user must have been stored in the system when the change
was made to the individual dialog user. However, no service user is
stored that can be logged on instead of the individual user.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE PI_SYSVERW OBJECT DOKU ID TX LANGUAGE EN

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CPOC2207 - No service user stored; contact your system administrator ?

  The SAP error message CPOC2207, which states "No service user stored; contact your system administrator," typically occurs in the context of SAP Cloud Platform or SAP Business Technology Platform (BTP) when there is an issue with the configuration of service users. This error indicates that the system is unable to find a valid service user for the operation you are trying to perform.
  Cause:
  
  Missing Service User Configuration: The service user that is required for the operation has not been configured or stored in the system.
  Authorization Issues: The user attempting to perform the operation may not have the necessary authorizations to access the service user information.
  System Configuration Errors: There may be issues with the system configuration or connectivity that prevent the service user from being recognized.
  
  Solution:
  
  
  Check Service User Configuration:
  
  Ensure that a service user has been created and configured in the system. This user should have the necessary roles and authorizations to perform the required operations.
  You can check the configuration in the SAP Cloud Platform cockpit or the relevant administration interface.
  
  
  
  Assign Roles and Authorizations:
  
  Verify that the service user has the appropriate roles assigned. This may include roles related to the specific services or applications you are trying to access.
  Ensure that the user executing the operation has the necessary permissions to access the service user.
  
  
  
  Contact System Administrator:
  
  If you do not have the necessary access to check or modify the service user configuration, contact your system administrator for assistance. They can review the system settings and make any necessary adjustments.
  
  
  
  Review Documentation:
  
  Consult the official SAP documentation for the specific service or application you are working with. There may be additional configuration steps or prerequisites that need to be addressed.
  
  
  
  Check System Logs:
  
  Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Search for relevant SAP Notes or KBA (Knowledge Base Articles) that may address this specific error message or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the CPOC2207 error message.