How To Fix CPOC713 - Internal error while reading document "&1"

SAP Error Message - Details

• Message type: E = Error

• Message class: CPOC - PP-PI-PMA: Process Operator Cockpit Messages

• Message number: 713

• Message text: Internal error while reading document "&1"

What causes this issue?

You want to read a document from the SAP Document Management System. An
internal error occurred while reading the document.
INCLUDE NA_FU_NO OBJECT DOKU ID TX LANGUAGE EN

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

INCLUDE NA_SYSVERW OBJECT DOKU ID TX LANGUAGE EN
INCLUDE NA_SYSVW_HINW OBJECT DOKU ID TX LANGUAGE EN
Document URL used:
&V1&
URL structure:
SAPR3-DMS-<(><<)>document number>-<document type>-<document part>-<
document version>-<workstation application of the original>/*
The supplement "/*" is optional and means that the original file is
loaded together with its additional files stored in the Document
Management System.
When the additional file is loaded, the name of the additional file is
displayed instead of the asterisk (*).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CPOC713 - Internal error while reading document "&1" ?

  The SAP error message CPOC713, which states "Internal error while reading document '&1'", typically indicates that there is an issue with accessing or processing a document in the SAP system. This error can arise from various underlying causes, and addressing it may require different approaches depending on the specific context.
  Possible Causes:
  
  Document Corruption: The document being accessed may be corrupted or improperly formatted.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  System Configuration: There may be configuration issues in the SAP system that affect document handling.
  Database Issues: Problems with the database, such as connectivity issues or data integrity problems, can lead to this error.
  Software Bugs: There may be bugs in the SAP software or specific patches that need to be applied.
  
  Solutions:
  
  Check Document Integrity: Verify that the document is not corrupted. If possible, try to open or access the document in another way to confirm its integrity.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the document. Check the user roles and permissions in the SAP system.
  System Logs: Check the system logs (transaction codes like SLG1) for more detailed error messages that can provide additional context about the issue.
  Database Check: If you suspect database issues, work with your database administrator to check for any inconsistencies or connectivity problems.
  SAP Notes and Patches: Search the SAP Support Portal for any relevant SAP Notes that address this specific error. Applying the latest patches or updates may resolve the issue.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with the error message and any relevant logs or details.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SLG1 (Application Log) and ST22 (Dump Analysis) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to document management and error handling for additional insights.
  
  By following these steps, you should be able to diagnose and potentially resolve the CPOC713 error in your SAP system.