How To Fix /CPD/SS_MESSAGES316 - The combination of sales org., distrib.channel, division is not allowed.

SAP Error Message - Details

• Message type: E = Error

• Message class: /CPD/SS_MESSAGES -

• Message number: 316

• Message text: The combination of sales org., distrib.channel, division is not allowed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CPD/SS_MESSAGES316 - The combination of sales org., distrib.channel, division is not allowed. ?

  The SAP error message /CPD/SS_MESSAGES316 indicates that there is an issue with the combination of sales organization, distribution channel, and division in your sales document or configuration. This error typically arises when the system cannot find a valid combination of these elements in the configuration settings.
  Cause:
  
  Invalid Configuration: The combination of sales organization, distribution channel, and division is not defined in the system. This could be due to missing entries in the relevant configuration tables.
  Master Data Issues: The customer master data or material master data may not be set up correctly for the specified combination.
  Sales Area Not Defined: The sales area (which consists of sales organization, distribution channel, and division) may not be defined in the system.
  Data Inconsistency: There may be inconsistencies in the data that prevent the system from recognizing the combination.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP (Transaction code: SPRO).
  Navigate to Sales and Distribution > Sales > Sales Organization > Define Sales Area.
  Ensure that the combination of sales organization, distribution channel, and division is defined.
  
  
  
  Review Master Data:
  
  Check the customer master data (Transaction code: XD03) to ensure that the customer is assigned to the correct sales area.
  Check the material master data (Transaction code: MM03) to ensure that the material is assigned to the correct sales area.
  
  
  
  Create Missing Combinations:
  
  If the combination is missing, you may need to create it. This can be done in the same configuration area where you checked the settings.
  
  
  
  Check Sales Document:
  
  Review the sales document (e.g., sales order, quotation) to ensure that the sales organization, distribution channel, and division are correctly entered.
  
  
  
  Consult Documentation:
  
  If you are unsure about the correct settings, consult the SAP documentation or your organization's SAP support team for guidance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPRO: Customizing settings
  XD03: Display customer master
  MM03: Display material master
  
  
  Tables:
  
  T001W: Plant data
  TVKOV: Sales organization data
  TVTWT: Distribution channel data
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message /CPD/SS_MESSAGES316. If the problem persists, consider reaching out to your SAP support team for further assistance.