How To Fix /CPD/SS_MESSAGES185 - Work item &1 does not exist in Customizing.

SAP Error Message - Details

• Message type: E = Error

• Message class: /CPD/SS_MESSAGES -

• Message number: 185

• Message text: Work item &1 does not exist in Customizing.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CPD/SS_MESSAGES185 - Work item &1 does not exist in Customizing. ?

  The SAP error message /CPD/SS_MESSAGES185 Work item &1 does not exist in Customizing typically indicates that the system is trying to access a work item that has not been defined or configured in the Customizing settings of the SAP system. This can occur in various scenarios, particularly when dealing with workflow management or custom development.
  Cause:
  
  Missing Configuration: The work item referenced by the message does not exist in the Customizing settings. This could be due to a missing entry in the relevant customizing tables or a misconfiguration.
  Transport Issues: If the work item was recently transported from another system, it may not have been properly imported or activated in the target system.
  Incorrect Work Item ID: The work item ID being referenced may be incorrect or may have been deleted or renamed.
  Development Issues: If the work item is part of a custom development, there may be issues in the code or configuration that prevent it from being recognized.
  
  Solution:
  
  
  Check Customizing Settings: 
  
  Go to the relevant Customizing transaction (e.g., SPRO) and navigate to the area where the work item should be defined. Ensure that the work item exists and is correctly configured.
  If you are unsure where to look, consult the documentation for the specific module or functionality you are working with.
  
  
  
  Verify Work Item ID: 
  
  Double-check the work item ID being referenced in the error message. Ensure that it is correct and corresponds to an existing work item in the system.
  
  
  
  Transport Management: 
  
  If the work item was recently transported, check the transport logs to ensure that the transport was successful and that all necessary objects were included.
  If necessary, re-import the transport or manually create the work item in the target system.
  
  
  
  Debugging: 
  
  If you have access to the development environment, you can debug the program or workflow that is generating the error to identify where the issue is occurring.
  
  
  
  Consult Documentation: 
  
  Review any relevant SAP documentation or notes related to the specific module or functionality to see if there are known issues or additional configuration steps required.
  
  
  
  Contact SAP Support: 
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details about your configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any notes related to this error message. There may be specific notes that address known issues or provide additional guidance.
  Community Forums: SAP Community and other forums can be valuable resources for finding solutions to similar issues encountered by other users.
  Documentation: Review the official SAP documentation for the specific module or functionality you are working with to ensure that all necessary configurations are in place.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.