How To Fix COOS016 - Select &2 serial numbers, not &1

SAP Error Message - Details

• Message type: E = Error

• Message class: COOS - Order Split

• Message number: 016

• Message text: Select &2 serial numbers, not &1

What causes this issue?

The number of serial numbers that you have selected to be split off (
&V1&) does not correspond to the number of serial numbers determined by
the split quantity (&V2&).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct your entry and execute the order split again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COOS016 - Select &2 serial numbers, not &1 ?

  The SAP error message COOS016 ("Select &2 serial numbers, not &1") typically occurs in the context of handling serial numbers in the SAP system, particularly when dealing with production orders, goods movements, or inventory management. This error indicates that the number of serial numbers selected does not match the expected quantity.
  Cause:
  The error arises when the system expects a specific number of serial numbers to be selected for a particular operation, but the user has selected a different number. This can happen in scenarios such as:
  
  Mismatch in Quantity: The quantity of items being processed does not match the number of serial numbers selected.
  Incorrect Selection: The user may have inadvertently selected too few or too many serial numbers.
  Configuration Issues: There may be configuration settings in the system that dictate how serial numbers should be handled, leading to discrepancies.
  
  Solution:
  To resolve the COOS016 error, you can take the following steps:
  
  Verify Quantity: Check the quantity of the item you are processing and ensure that the number of serial numbers selected matches this quantity.
  Select Correct Serial Numbers: If you have selected too few or too many serial numbers, adjust your selection to match the required quantity.
  Review Serial Number Assignment: Ensure that the serial numbers you are trying to assign are valid and correspond to the correct items.
  Check Configuration: If the issue persists, review the configuration settings related to serial number management in your SAP system. This may involve consulting with your SAP administrator or a functional consultant.
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on handling serial numbers in your specific context.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO01 (Create Production Order), MIGO (Goods Movement), or IQ01 (Create Serial Number) that may be involved in the process.
  SAP Notes: Check for any SAP Notes related to serial number handling that may provide additional insights or fixes for known issues.
  User Training: Ensure that users are adequately trained in handling serial numbers to minimize errors in selection.
  
  If the problem continues after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further investigation.