How To Fix COOS017 - Determined quantity of serial numbers to be split off is not a whole no.

SAP Error Message - Details

• Message type: E = Error

• Message class: COOS - Order Split

• Message number: 017

• Message text: Determined quantity of serial numbers to be split off is not a whole no.

What causes this issue?

The specified split quantity of &V1& leads to a quantity of &V2& serial
numbers that are to be split off. &V2& is not a whole number.
Therefore, the order split is not allowed using this split quantity.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If required, execute the order split using a split quantity that leads
to a whole number for the quantity of serial numbers.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COOS017 - Determined quantity of serial numbers to be split off is not a whole no. ?

  The SAP error message COOS017, which states "Determined quantity of serial numbers to be split off is not a whole number," typically occurs in the context of handling serial numbers in production or inventory management processes. This error indicates that the system has attempted to split a quantity of serial numbers, but the resulting quantity is not a whole number, which is not permissible.
  Cause:
  
  Decimal Quantity: The most common cause of this error is that the quantity of items being processed (e.g., during a split operation) is not a whole number. For example, if you are trying to split 2.5 serial numbers, the system cannot process this because serial numbers must be whole units.
  Configuration Issues: There may be issues with how the serial number management is configured in the system, leading to incorrect calculations or expectations about the quantities involved.
  Data Entry Errors: Manual entry errors during the creation or processing of serial numbers can lead to non-integer quantities being specified.
  
  Solution:
  
  Check Quantity: Ensure that the quantity of serial numbers you are trying to split is a whole number. If you are attempting to split a quantity, make sure it is an integer (e.g., 1, 2, 3, etc.).
  Review Process: Review the process you are following to split the serial numbers. Ensure that the logic used to determine the quantity is correct and that it adheres to the requirements of the system.
  Adjust Configuration: If the issue persists, check the configuration settings related to serial number management in your SAP system. Ensure that they are set up correctly to handle the expected quantities.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling serial numbers and splitting operations.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance.
  
  Related Information:
  
  Serial Number Management: Understanding how serial numbers are managed in SAP is crucial. This includes knowing how to create, track, and split serial numbers.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., CO02 for order confirmation, MIGO for goods movements) that may be involved in the process where the error occurs.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  
  By following these steps, you should be able to identify the cause of the COOS017 error and implement a solution to resolve it.