How To Fix CONSENT_MANAGEMENT036 - Consents '&1' and '&2' are invalid

CONSENT_MANAGEMENT036 - Overview

• Message type: E = Error

• Message class: CONSENT_MANAGEMENT - Consent Administration: General Message Class

• Message number: 036

• Message text: Consents '&1' and '&2' are invalid

What causes this issue?

Consents &V1& and &V2& are invalid. Both consent records use a form text
ID for different form text types. However, given a certain form text ID
the text type is unique, i.e. there cannot be different text types for a
single form text ID.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CONSENT_MANAGEMENT036 - Details

• The SAP error message CONSENT_MANAGEMENT036 indicates that there is an issue with the consent records in the system. Specifically, it states that the consents identified by the placeholders '&1' and '&2' are invalid. This error typically arises in the context of data privacy and consent management, where the system is trying to validate consent records that do not meet the required criteria.
  
  Cause:
  
  Invalid Consent Records: The consents referenced may not exist in the system, or they may have been deleted or deactivated.
  Incorrect Configuration: There may be a misconfiguration in the consent management settings, leading to the system not recognizing valid consents.
  Data Integrity Issues: There could be issues with data integrity, such as inconsistencies in the database or missing entries.
  Versioning Issues: If the consent records are versioned, the system may be trying to access an outdated or incorrect version.
  
  
  Solution:
  
  Verify Consent Records: Check the consent records referenced in the error message. Ensure that