How To Fix CONSENT_MANAGEMENT035 - Consent could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: CONSENT_MANAGEMENT - Consent Administration: General Message Class

• Message number: 035

• Message text: Consent could not be found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CONSENT_MANAGEMENT035 - Consent could not be found ?

  The SAP error message CONSENT_MANAGEMENT035 indicates that a specific consent record could not be found in the system. This error typically arises in the context of SAP's Consent Management functionality, which is used to manage user consents for data processing in compliance with regulations like GDPR.
  Causes:
  
  Missing Consent Record: The consent record that the system is trying to access does not exist in the database.
  Incorrect Consent ID: The ID or reference used to retrieve the consent may be incorrect or malformed.
  Data Deletion: The consent record may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary permissions to access the consent records.
  Configuration Issues: There may be a misconfiguration in the consent management settings or related components.
  
  Solutions:
  
  Verify Consent Record: Check if the consent record exists in the system. You can do this by navigating to the relevant consent management transaction or report.
  Check Input Parameters: Ensure that the consent ID or parameters being used to retrieve the consent are correct and valid.
  Review Deletion Policies: If the consent record was deleted, review the data retention and deletion policies to understand if it can be restored or if a new consent needs to be created.
  User Authorization: Ensure that the user has the necessary authorizations to access consent records. This may involve checking roles and permissions in the SAP system.
  Consult Documentation: Review SAP documentation or notes related to consent management for any specific configurations or known issues that might be relevant.
  System Logs: Check system logs for any additional error messages or warnings that could provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a bug or a deeper system issue.
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to consent management for any patches or updates that might address this issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review the official SAP Help documentation for Consent Management to understand the expected behavior and configuration settings.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CONSENT_MANAGEMENT035 error message.