How To Fix CONSENT_MANAGEMENT033 - Consent '&1': Form text with ID '&2' persisted differently on database

SAP Error Message - Details

• Message type: E = Error

• Message class: CONSENT_MANAGEMENT - Consent Administration: General Message Class

• Message number: 033

• Message text: Consent '&1': Form text with ID '&2' persisted differently on database

What causes this issue?

Consent with ID &V1&, form text with ID &V2& is persisted differently
database considering the attributes language, text type and origin
changed at.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CONSENT_MANAGEMENT033 - Consent '&1': Form text with ID '&2' persisted differently on database ?

  The SAP error message CONSENT_MANAGEMENT033 indicates that there is a discrepancy between the consent form text stored in the database and the expected format or content of that text. This error typically arises in the context of SAP's Consent Management functionality, which is used to manage user consents for data processing in compliance with regulations like GDPR.
  Cause:
  The error can occur due to several reasons:
  
  Data Inconsistency: The consent form text may have been modified or updated in a way that is not reflected in the database. This could happen due to manual changes, system migrations, or updates that did not synchronize properly.
  Versioning Issues: If there are multiple versions of the consent form text, the system may be trying to access a version that does not match the one stored in the database.
  Configuration Errors: Incorrect configuration settings in the consent management module can lead to mismatches in expected data formats or content.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Database Entries: Verify the entries in the database for the consent form text with the specified ID. Ensure that the text matches the expected format and content.
  Review Changes: If there have been recent changes to the consent form text, review those changes to ensure they were applied correctly and consistently across the system.
  Re-Synchronize Data: If the issue is due to data inconsistency, consider re-synchronizing the consent form text with the database. This may involve re-importing or updating the consent form text.
  Check Configuration: Review the configuration settings in the consent management module to ensure they are set up correctly. Look for any discrepancies that might lead to this error.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling this error, as there may be additional steps or tools available for troubleshooting.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may have additional insights or tools to help resolve the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Testing Environment: If possible, replicate the issue in a testing environment to better understand the cause without affecting production data.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CONSENT_MANAGEMENT033 error in your SAP system.