How To Fix COM_WEC_USER_MSG003 - Your activation key has expired; contact your user administrator


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_WEC_USER_MSG - User-Specific Messages in SAP Web Channel Exp. Mgt.

  • Message number: 003

  • Message text: Your activation key has expired; contact your user administrator

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_WEC_USER_MSG003 - Your activation key has expired; contact your user administrator ?

    The SAP error message COM_WEC_USER_MSG003 indicates that the activation key for a user has expired. This typically occurs in systems that require activation keys for certain functionalities, such as SAP Cloud Platform or other SAP services that utilize user activation for security and access control.

    Cause:

    1. Expired Activation Key: The primary cause of this error is that the activation key associated with the user account has reached its expiration date.
    2. User Account Issues: The user account may not have been properly activated or may have been deactivated due to inactivity or administrative actions.
    3. System Configuration: There may be issues with the system configuration that prevent the activation key from being recognized or validated.

    Solution:

    1. Contact User Administrator: The error message suggests contacting your user administrator. They can check the status of your activation key and renew it if necessary.
    2. Reactivation: If you have access to the user management tools, you may be able to reactivate your account or request a new activation key.
    3. Check System Settings: Ensure that the system settings related to user activation and key management are correctly configured.
    4. SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide guidance based on your specific system configuration and user management setup.

    Related Information:

    • User Management: Familiarize yourself with the user management tools in your SAP system, as they will be essential for managing activation keys and user accounts.
    • Documentation: Review SAP documentation related to user activation and key management for your specific SAP product or service.
    • Security Policies: Understand your organization’s security policies regarding user accounts and activation keys, as these may impact how keys are managed and renewed.

    By following these steps, you should be able to resolve the error and regain access to the necessary functionalities in your SAP system.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker