How To Fix COM_WEC_USER_MSG005 - Error while deleting security questions

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_WEC_USER_MSG - User-Specific Messages in SAP Web Channel Exp. Mgt.

• Message number: 005

• Message text: Error while deleting security questions

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_WEC_USER_MSG005 - Error while deleting security questions ?

  The SAP error message COM_WEC_USER_MSG005 typically indicates that there was an issue while attempting to delete security questions in the system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  Data Integrity Issues: The security question you are trying to delete may be linked to other data or processes in the system, preventing its deletion.
  Authorization Issues: The user attempting to delete the security question may not have the necessary permissions to perform this action.
  System Configuration: There may be specific configurations or settings in the SAP system that restrict the deletion of security questions.
  Technical Errors: There could be underlying technical issues, such as database locks or inconsistencies in the data.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to delete security questions. You may need to consult with your SAP security administrator to verify and adjust the user's roles and permissions.
  
  
  
  Review Data Dependencies:
  
  Investigate if the security question is linked to any user accounts or processes. If it is, you may need to remove those dependencies before attempting to delete the question.
  
  
  
  System Configuration Review:
  
  Check the system configuration settings related to security questions. There may be specific rules or settings that prevent deletion. Consult your SAP documentation or system administrator for guidance.
  
  
  
  Database Lock Check:
  
  Ensure that there are no database locks that might be preventing the deletion. You can check for locks using transaction codes like SM12 (for lock entries) or SM21 (for system logs).
  
  
  
  Error Logs:
  
  Review the system logs for any additional error messages or details that could provide more context about the issue. Transaction codes like SLG1 (Application Log) can be helpful.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message and any relevant details about the actions leading to the error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU53 (Authorization Check), and PFCG (Role Maintenance) for managing user roles and authorizations.
  Documentation: Review SAP documentation related to user management and security settings to understand how security questions are managed within your specific SAP environment.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.