How To Fix COM_PRODUCT_CUSTMSG024 - Enter a hierarchy description

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT_CUSTMSG - Product: Customer-Specific Messages

• Message number: 024

• Message text: Enter a hierarchy description

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT_CUSTMSG024 - Enter a hierarchy description ?

  The SAP error message COM_PRODUCT_CUSTMSG024 typically indicates that a hierarchy description is missing for a product in the context of product hierarchy management. This error often arises when you are trying to create or modify a product hierarchy in SAP, and the system requires a description for the hierarchy level you are working with.
  Cause:
  
  Missing Description: The most common cause of this error is that the hierarchy level you are trying to create or modify does not have a description entered in the relevant field.
  Data Entry Error: There may have been an oversight during data entry where the description field was left blank.
  Configuration Issues: There could be issues with the configuration of the product hierarchy in the system that require attention.
  
  Solution:
  
  
  Enter a Hierarchy Description:
  
  Navigate to the relevant transaction or screen where you are managing the product hierarchy.
  Locate the field for the hierarchy description.
  Enter a valid description for the hierarchy level you are working on.
  Save your changes.
  
  
  
  Check Required Fields:
  
  Ensure that all required fields are filled out correctly. Sometimes, other fields may also need to be completed before the system allows you to save.
  
  
  
  Review Configuration:
  
  If you are consistently encountering this error, review the configuration settings for product hierarchies in your SAP system. Ensure that all necessary settings are correctly defined.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing product hierarchies and the requirements for descriptions.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as COMMPR01 (for managing product hierarchies) or MM01 (for creating materials) where this error might occur.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Permissions: Ensure that you have the necessary permissions to create or modify product hierarchies in the system.
  
  By following these steps, you should be able to resolve the error message COM_PRODUCT_CUSTMSG024 and successfully manage your product hierarchy in SAP.