How To Fix COM_PRODUCT_CUSTMSG009 - Product ID &2 too long; shorten your entry to &1 characters

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT_CUSTMSG - Product: Customer-Specific Messages

• Message number: 009

• Message text: Product ID &2 too long; shorten your entry to &1 characters

What causes this issue?

The entry you have made is too long. A product ID is restricted to a
maximum length of 18 characters.
Products correspond to materials. In the SAP system, materials have a
maximum length of 18 characters, however products can have up to 40
characters in the CRM system. If you transfer data from the CRM system
to an SAP system and want to avoid extensive mapping, product IDs should
not contain more than 18 characters. This will facilitate the transfer
to the SAP system.

How to fix this error?

Shorten your entry so that it does not exceed 18 characters.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT_CUSTMSG009 - Product ID &2 too long; shorten your entry to &1 characters ?

  The SAP error message COM_PRODUCT_CUSTMSG009 indicates that the Product ID you are trying to enter exceeds the maximum allowed length. The message specifies that the Product ID you provided is too long and needs to be shortened to a specified number of characters.
  Cause:
  
  The Product ID you are trying to input exceeds the character limit defined in the SAP system for that particular field. This limit is typically set in the configuration of the product master data.
  
  Solution:
  
  
  Shorten the Product ID: Review the Product ID you are trying to enter and ensure it does not exceed the maximum character limit specified in the error message. You will need to modify the Product ID to fit within the allowed length.
  
  
  Check Configuration: If you believe the Product ID should be longer, you may need to check the configuration settings in your SAP system. This may involve:
  
  Consulting with your SAP administrator or technical team to see if the character limit can be adjusted.
  Reviewing the data model or customizing settings related to product master data.
  
  
  
  Use a Different ID: If shortening the ID is not feasible, consider using a different identifier that complies with the character limit.
  
  
  Related Information:
  
  
  Field Lengths: The maximum length for Product IDs can vary based on the specific SAP module and configuration. Commonly, Product IDs in SAP can be limited to 18, 30, or 40 characters, depending on the setup.
  
  
  Documentation: Refer to SAP documentation or help files for specific details on product master data configuration and field lengths.
  
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message, as there may be patches or recommendations available.
  
  
  Testing: After making changes, test the entry again to ensure that the error does not reoccur.
  
  
  By following these steps, you should be able to resolve the error and successfully enter the Product ID in the SAP system.