How To Fix COM_PRODUCT_CUSTMSG011 - Product ID &1 contains invalid special characters


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_PRODUCT_CUSTMSG - Product: Customer-Specific Messages

  • Message number: 011

  • Message text: Product ID &1 contains invalid special characters

  • Show details Hide details
  • What causes this issue?

    Your product ID contains at least one invalid special character. If you
    intend to maintain object dependencies for this product, you cannot use
    a product ID which contains special characters.

    How to fix this error?

    Only use alphanumeric characters, that is uppercase characters from A to
    Z, numbers from 0 to 9, and underscores, if necessary.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_PRODUCT_CUSTMSG011 - Product ID &1 contains invalid special characters ?

    The SAP error message COM_PRODUCT_CUSTMSG011 indicates that the Product ID you are trying to use contains invalid special characters. This error typically arises when the Product ID does not conform to the allowed character set defined in the system.

    Cause:

    The error is caused by the presence of special characters in the Product ID that are not permitted by the system's configuration. Common invalid characters may include symbols like @, #, $, %, ^, &, *, (, ), etc. The allowed characters usually include alphanumeric characters (A-Z, a-z, 0-9) and possibly underscores or hyphens, depending on the specific configuration of your SAP system.

    Solution:

    To resolve this error, you should:

    1. Check the Product ID: Review the Product ID you are trying to enter and identify any special characters that may not be allowed.

    2. Modify the Product ID: Remove or replace any invalid characters with valid ones. For example, if your Product ID is Prod@123, you could change it to Prod_123 or Prod-123.

    3. Consult Documentation: If you are unsure about the allowed character set for Product IDs in your specific SAP environment, consult the relevant SAP documentation or your system administrator.

    4. Test the Change: After modifying the Product ID, try to save or process the entry again to see if the error persists.

    5. System Configuration: If you believe that the character restrictions are too strict for your business needs, you may need to discuss with your SAP administrator or technical team about potentially adjusting the configuration settings for Product IDs.

    Related Information:

    • SAP Notes: Check SAP Notes for any updates or patches related to this error message.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing product data, such as MM01 (Create Material) or MM02 (Change Material).
    • User Roles: Ensure that you have the appropriate permissions to create or modify Product IDs in the system.
    • Testing Environment: If possible, test changes in a development or testing environment before applying them to the production system.

    By following these steps, you should be able to resolve the error and successfully use valid Product IDs in your SAP system.

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