How To Fix COM_PRODUCT_CUSTMSG005 - Net weight of product &1 is greater than gross weight

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT_CUSTMSG - Product: Customer-Specific Messages

• Message number: 005

• Message text: Net weight of product &1 is greater than gross weight

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT_CUSTMSG005 - Net weight of product &1 is greater than gross weight ?

  The SAP error message COM_PRODUCT_CUSTMSG005 indicates that the net weight of a product is greater than its gross weight. This situation is logically inconsistent because the net weight (the weight of the product itself) should always be less than or equal to the gross weight (the total weight including packaging and any other materials).
  Cause:
  
  Data Entry Error: The most common cause is a mistake during data entry where the net weight was incorrectly entered as being greater than the gross weight.
  Incorrect Master Data: The product master data may have been set up incorrectly, leading to discrepancies between net and gross weights.
  System Configuration Issues: There may be issues with how the system is configured to handle weight measurements.
  
  Solution:
  
  
  Check Product Master Data:
  
  Go to the product master data in SAP and verify the net and gross weight entries.
  Ensure that the net weight is less than or equal to the gross weight.
  
  
  
  Correct Data Entry:
  
  If you find that the net weight has been incorrectly entered, correct it to reflect the accurate weight.
  
  
  
  Review Configuration:
  
  If the issue persists, review the configuration settings related to product weights in your SAP system to ensure they are set up correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on how to manage product weights and resolve discrepancies.
  
  
  
  Testing:
  
  After making corrections, test the changes by attempting to process the product again to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MM02 (Change Material) to update the product master data.
  Weight Units: Ensure that the units of measurement for both net and gross weights are consistent and correctly defined in the system.
  User Roles: Ensure that you have the necessary permissions to make changes to product master data.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in material management.